Delegate Feedback

“It was one of the best courses I’ve ever done. I talk to everyone about that wonderful experience.”

Khalil Khalfan Khaif Al Kindi , Operations Officer at Oman Airports

“Once again I would like to convey my sincere appreciation for invite me the GTI training; I recall that I have attended one of similar training Ground Handling Management course long times ago and yours is much more comprehensive and interactive! I have also learned a lot from industry expert from different point of view!”

Perry Chou, Vice President of System Operation Control Division at China Airlines

“It was one of best training I attended so far!”

Ivona Kraljev, Passenger Service Coordinator at Zadar Airport

“I want to send my thanks and gratitude for all of your hard work in mentoring me last week for the GROUND HANDLING MANAGEMENT 2018 course. It was excellent in all respects, and I gained a lot of knowledge and confidence every day for which you made it all possible for me to understand and participate. I will use this knowledge every day in my current job, and the development of my aviation career is going forward. Your kindness and professionalism will stay with me, and I will retain many happy memories of my time with you and your fellow mentors.”

Samir Shaikh, Air Astana Station Manager at London Heathrow Airport

“I really enjoyed the three days and I feel that I can bring new ideas back to my company. I felt the training was very good and handled different nationalities very well.”

Oliver O'Rourke, Commercial Property Account Manager, Dublin Airport Authority

“Let me thank you for the top hospitality and all of the support during the course. It was pleasure to meet you and your team. We were glad to participate at such a good training event.”

Anya Mammadova, Deputy Head Production Planning and Legal Issues Department at Silk Way Ground Handling
“I attended Advanced Airport Operations Management and it’s a very good event! The programme, the theoretical part and the airport visit was very exciting and productive!”
Claudio Dutary, Operations Manager, Tocumen Panama International Airport

“It was a great event. Many experts, good advice, useful information. The tour of Heathrow was really useful. I only think that the total number of delegates should be smaller.”

Sumin Kim, Assistant Manager, Commercial Facilities, Korea Airports Corporation
Joseph Zammit, Head Ground Handling Services, Air Malta
“Expectation well met, the course material was very interesting and we managed to cover most aspects of Ground Handling. This course was surely a good opportunity to identify new management methods”
Joseph Zammit, Head Ground Handling Services, Air Malta

“Actually the training was beyond my expectations! Everything discussed directly related to my daily activities.”

Jehona Qorri, Commercial Administrator, Prishtina International Airport

“Attending two of your trainings for the last two years was the most inspirational experience in my career development. I “treated “ myself with your highly professional organised meetings because sometimes – when you have worked at one establishment for such a long time as me  – you need to get corrections on your direction! You need a beacon. You and your Team can be proud for setting up the right beacons in Aviation! Thank you!”

Vanya Voycheva, Aircraft Dispatcher & Load Controller, Sofia International Airport
” Interesting variety of subjects. I appreciated the willingness of the speakers but also other attendees to share information and their experiences and best practice. Lively discussions!”
Jonas Van Dorp, Business Development Manager, Groningen Airport Eelde
“Just a personal note to say well done, what an excellent 3 days organised. Excellent venue, speakers and networking. You really did a great job pulling it all together.”
Paul Haynes, Head of Business Development and Marketing, London Southend Airport
Vilma Gudeleviciute, Airport Base Manager, Small Planet Airlines
“My expectations were exceeded. I am very satisfied with all organisation and information provided. The most interesting parts were Networking receptions and the airside tour.”
Vilma Gudeleviciute, Airport Base Manager, Small Planet Airlines
“Airport Traffic Growth was arranged at the top level, a good number of professional experts, high hospitality and good panel. I enjoyed networking with colleagues from other airports and airlines”
Nazim Askarov, Vice President Assistant, Azerbaijan Airlines
“Training event was very well organised with a lot of useful topics covered. We prefer to stay even longer if you can extend this event to 2 weeks instead of 5 days.”
Vladimir Pavlovic, Airport Inspector, Civil Aviation Directorate of the Republic of Serbia
“I would like to thank you so much for the possibility of my participation at the Conference on Aviation Revenues Growth. It was insightful and well organised. I certainly have taken a lot of brand new ideas for implementation in the Polish Aviation Market. I am wishing you all the best in organising more events like this in the near future.”
Emilia Osewska-Madry, Chairman, Airline Representatives Board in Poland (BARIP)
“GTI have good reputation for good courses, so it was an easy decision for choosing them when looking to grow our business. The hospitality was top!!”
John McCarthy, Head of Operations & Commercial Services, West Airport Knock
“With the current expansion of the Owen Roberts International Airport underway, our company decided to attend this seminar to see what we could learn about Maximizing Airport Revenues. The interest shown by GTI to ensure all delegates were OK was exceptional. The event program was good, but I prefer to stay for 4-5 days instead of 3 so I can benefit even more.”
David Ewerse, Facilities Coordinator, Owen Roberts International Airport
“Very professional training with lots of useful information. It is interesting to learn international practices and for pushing airport revenues to use at the new terminal at Vnukovo Airport.”
Anton Kuznetsov, Deputy Director General Commercial, Vnukovo International Airport
“I gladly chose the course to improve knowledge of the airport business. I enjoyed the hospitality and most favourite speakers were Mark Adamson from DKMA and Peter Farmer from Chapman Taylor.”
Agnieszka Stanisz, Sales Manager, Poznań–Ławica Airport
“I express my gratitude and appreciation for the opportunity to take part at the Airport Operational Management course. GTI Aviation Training proved a very high level of organization of the educational process as well as their professionalism in the field. Invited instructors with proven years of rich experience delivered a lot of new information, thanks to which we will keep improving our production processes in the Almaty International Airport. The field trips organized have left lasting impressions!”
Balazs Bogats, Head of Airline Business Development, Budapest Airport
“Thanks for the opportunity, the networking and experience exchange were very useful.”
Bahythan Abdrasilov, Head of Operations, Almaty International Airport
“It’s been a wonderful experience! The Day 2 was great in terms of training but in general the training has provided a good diversity of information.”
Jocelyn Ferreira, Marketing Aviation and Route Development Manager, ANA Airports
“It was interesting 3 days with some very experienced speakers, I will recommend your events to my colleagues.”
Maarten Cooreman, Aviation Development Manager, Jetair
“You do not have anything to improve on. The diversity was good, keep it up! I will highly recommend the training to the colleagues.”
Mikko Komi, Key Account and Business Development Manager at Finavia
“Thanks a lot for a really well organised event. The instructors were superb! This was a very comprehensive, useful and interesting training. We enjoyed the great networking opportunity, so will be great to see the different attendees next year!”
Yuliya Kunets, Leading Foreign Trade Specialist at Minsk National Airport
“I am satisfied with the course, I found it effective and will recommend you to other airports and hope we can attend again. For the next time can we also add an additional subject to Airports Operations on Good Cooperation between all Aerodrome Stakeholders.”
Joanna Santkiewicz-Galas, International Standards Aerodromes Certification Inspectorate, Civil Aviation Authority of Poland
“I am ready to recommend the training to other airports. My report received positive evaluation from the Board and recommendations received to send other colleagues from other airport departments of DME to the other training courses.”
Oleg Gavrilonko, Head of Emergency Operations, Domodedovo Moscow Airport
“I will be definitely forwarding all the training information to my airports’ colleagues. I have received great testimonials regarding the Airport Operations course from our colleagues at the airports. Thank you for a good work which helps to build aviation business in Ukraine and other countries.“
Marina Viktorova, Commercial Director, Dnepropetrovsk International Airport
“Our Flight Safety Director, Blagoy Stanchev was very impressed with the training and as long as it depends on me, I will be sending delegates to your events because once again, like with Routes, you show pure intention to support us and we appreciate everything you’ve done and continue to do for Plovdiv airport. You proved again your services to be excellent and the events you organize are again very productive and useful.”
Ivan Karnabitov, CEO, Plovdiv Airport
“From beginning to the end the organisation was impeccable, professional and stress free. We have had a number of interesting and positive meetings with prospect of further business and have made some good connections.”
Irma McHardy, Sales Manager, Croatia Airlines
“Thank you very much for the training, I’ve rated it as Higher than then the highest on the satisfaction grid. Really enjoyed Heathrow visit with inspection of airside operations and equipment as well as the visit to Kenyon Emergency Services. On my return to Ukraine, I’ll present your courses to the Cabinet of Ministers to see if we can send more delegates from Ukrainian airports.”
Grigoriy Usik, General Director, Kherson International Airport
“Thank you very much for your invitation and more favorable conditions provided to our airline. Indeed, this is a very important and interesting seminar in which our specialists are happy to take part and we thank you for your professional work to increase the level of knowledge of aviation professionals around the world. We also had a very positive experience during the Russian and East European Exchange forum, Reetex, where we had a lot of effective meetings, which allowed us to expand our partner base in the UK and Europe as a whole. We are very grateful to the organizers of the event!”
Rustam Kurganbaev, Chief of Tourism Division, Uzbekistan Airways
“Due to favourable circumstances, I got an opportunity to take part at the GTI training “Advanced Airport Operations” in June 2015. This training was organised professionally and efficiently. I liked both the location of the event and its atmosphere. Especially I would like to highlight the professionalism of the instructor and the quality of the training material. The instructor had an enormous practical experience as well as the ability to convey to the audience the essence of each item in the clearly constructed training program. I also found very helpful visits to the Heathrow airside and Kenyon Emergency Services to explore their operations. I wish prosperity to the GTI Training and new and interesting training courses.”
Dmitriy Pushkin, Chief of Passenger Service & Ground Handling Operations at LLC Dobrolet
“The support provided for our visit to the Moscow Air Show was excellent. Nothing was too much trouble and great attention to detail. It made our visit so much easier and very worthwhile. We would not have achieved as much as we did without their help.”
Phil Acreman, Business Development Executive, Monarch Airlines